Women’s Casual Hoodie Jackets

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Women’s Casual Hoodie Jackets

We use Asia Size ,about two or three size smaller then then US/Euro Size

There maybe 1-3cm different .1inch=2.54cm .1cm=0.39inch

if you not sure about size ,please contact with us

US Size XS = Asia Size S

US Size S = Asia Size M/L

US Size M = Asia Size XL

US Size L = Asia Size 2XL

US Size XL = Asia Size 3XL

SIZE INTRODUCTION

Asia Size

Top Length

Bust

Shoulder

Sleeve

Height 

Weight

S

60 cm
( 23.6 inch)

100 cm
( 39.4 inch)

43 cm
( 16.9 inch)

61 cm
( 24 inch)

155-160cm

5’1″-5’3″

50-55kg

110-120lbs

M

62 cm
( 24.4 inch)

104 cm
( 40.9 inch)

45 cm
( 17.7 inch)

63 cm
( 24.8 inch)

160-170cm

5’3″-5’5″

55-60kg

120-130lbs

L

64 cm
( 25.2 inch)

108 cm
( 42.5 inch)

46 cm
( 18.1 inch)

64 cm
( 25.2 inch)

170-175cm

5’5″-5’7″

60-65kg

130-143lbs

XL

66 cm
( 26 inch)

112 cm
( 44.1 inch)

47 cm
( 18.5 inch)

65 cm
( 25.6 inch)

175-180cm

5’7″-5’9″

65-75kg

143-165lbs

2XL

68 cm
( 26.8 inch)

116 cm
( 45.7 inch)

48 cm
( 18.9 inch)

66 cm
( 26 inch)

180-185cm

5’9″-6’1″

75-80kg

165-176lbs

3XL

70 cm
( 27.6 inch)

120 cm
( 47.2 inch)

50 cm
( 19.7 inch)

67 cm
( 26.4 inch)

185-190cm

6’1″-6’3″

 80-85kg

176-187lbs

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of capslockclothes (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of capslockclothes.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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