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Product Details
Customer Reviews (14)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of capslockclothes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of capslockclothes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (14)
Average Rating:
5 out of 5
5 out of 5
5 stars (14)
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Excellent dress, very much, though the fabric is dense for the summer, in the heat you do not smell, spring and autumn is the most it! Recommend!!!
A good dress, for height 170 is not short. Very high quality sewn, comfortable
Great dress! Does not shine through, synthetic fabric, but pleasant. Size xl for height 178 cm. The length just above the knee and the size approached. Very fast shipping. Seller recommend! And the dress too
A wonderful dress, qualitatively stitched, the threads do not stick out, everything is stitched. There is no smell, small size, took a larger size. The material is thin and not much shines through. Together with the dress came a bonus in the form of gum for hair, trifle, and nice) the store recommend.
Good dress for 92-68-92 size l is excellent, height 160 to the knee, if the height above the waist will be overstated, a little shine, but on the dark uncritical, delivery 10 days
Fast delivery. good quality dress, seams are even. At a height of 164 cm, weight 65 kg (92-78-98) the size xl came well. The waist is overstated, the sleeves are rather 3/4. Seller recommend.
Cool dress! Plus a gift-gum) thanks to the store!
The dress sits well, the size approached, slightly shines through.
On the growth of 162, the parameters 87-70-96 took the size of m! Perfect, does not shine through, the style is what you need! Delivery only two weeks!
Cool dress! Light, the material is something like chiffon! Print clear! Color dark blue with floral print! I liked it! it came very quickly! But the size could even take more! In growth probably took me, my height is 1 m. 70 cm
Quality is just on top, the smell is normal-a new thing. Nothing sticks, nothing shines through. Wash, iron-and go! I advise you.
Dress of good quality, extra threads, smell was not found. On the parameters og-88, ot-67, ob-96, height 162 cm. The size s sat well, the sleeves are full length, the waist is slightly overstated. Shipping 10 days, track number tracked all the way. I recommend.
Delivery is fast, the quality is normal fabric, the seams everything else is done perfectly, the store put a gift-elastic) the size approached the rus 50
The dress came in 15 days! Honestly, i did not expect that the dress will be so cool! Waist under my chest, height 177 cm! a little shines through, it's yes ((trusel visible ((but! The dress just perfectly sat down, as i wanted))) thank you very much to the store-put as a gift 2 rubber bands for hair))) i took xl to russian 48-50 (103/85/115 cm)